Chaos at McDonald’s as Customer Launches Flying Kick at Employee in Shocking Video

It started with a burger—and ended with a flying kick.

A McDonald’s in São Paulo, Brazil, descended into chaos when a furious customer physically attacked an employee in front of stunned diners.

The confrontation erupted on December 13 after an argument between staff and a couple reportedly turned violent. Video from inside the restaurant shows shouting, thrown food, and one man launching himself across the counter with a wild “flying kick” straight at a McDonald’s worker.

Witnesses told local media the fight started after the couple complained about their order. “They were yelling about a missing burger, and then everything went crazy,” one bystander said. “The woman threw food first, and the guy just lost it.”

In the footage, the woman hurls a burger at staff. Moments later, an employee throws back a carton—then the male customer steps away, ushers a little girl to safety, and springs toward workers in a shocking airborne attack.

Other employees rush in to break up the brawl as the woman demands a refund and continues throwing objects toward the counter. The chaotic video ends with both customers storming out while employees try to calm the scene.

Police were not immediately called, but the clip has since gone viral across Brazilian social media platforms, sparking outrage and debate over customer violence in fast-food chains.

McDonald’s issued a statement condemning the behavior and promising swift action. “We deeply regret the violent scenes that took place at our São Paulo restaurant,” a company spokesperson said. “We are cooperating with local authorities and taking all appropriate measures to ensure the safety of our employees and customers.”

Incidents of aggression inside fast-food restaurants have been on the rise globally, from drive-thru disputes to dine-in brawls. Just last week, a McDonald’s worker in Florida reportedly shot a customer after a heated argument in the drive-thru, prompting the Polk County sheriff to call the situation a “McMess.”

For McDonald’s, these recurring outbursts highlight a troubling trend in the post-pandemic service industry—where tempers flare fast and viral videos travel even faster.